FAQ

💬 Do you accept returns or exchanges?

Since all items are made-to-order, we do not accept returns or exchanges.
If you have a special request, please reach out before ordering — we’ll do our best to help!

🌍 Do you ship internationally?

Yes! We ship worldwide ✈️
Most international orders are fulfilled locally to ensure faster delivery and avoid unexpected customs fees.
Delivery times typically range from 4–10 business days, and you’ll receive tracking info once your order ships.

🎨 Will the colors match the mock-up?

Colors may vary slightly due to screen settings and lighting. But rest assured — we use high-quality printing, and every item is made with care.

📷 Can I see a photo before my item ships?

We don’t offer photo previews due to our print-on-demand process. But our product mockups reflect the final design, so you know what to expect.

🎯 What if I need a specific color match?

If you’re trying to match a color theme, feel free to send us a reference photo or color link before ordering. We’ll get as close as possible!

🧾 Do you offer refunds?

We don’t offer refunds on custom-made items.
If your order arrives damaged, please contact us within 48 hours with photos and packaging — we’ll help you file a claim with the shipping carrier.

📦 What if my package is delayed, lost, or stolen?

Once your order ships, the carrier is responsible for delivery.
For delays, losses, or suspected theft, please contact the shipping carrier directly. You can also request GPS scan info and file a mail theft report if needed.

💸 Do you refund price differences if an item goes on sale?

The price at checkout is final. We’re not able to retroactively apply discounts from later sales.

↩️ What if my order is returned to sender?

If your package is returned for any reason (wrong address, unclaimed, etc.), you’ll be responsible for the cost of re-shipping.

🧼 How should I care for my hoodie, tee, or sweatshirt?

  • Turn inside out

  • Wash cold on gentle cycle

  • Do not bleach

  • Do not iron directly on design

  • Tumble dry low or air dry

📏 What about sizing?

Each product has a detailed size chart listed in the description.
Please double-check measurements before ordering — since everything is made-to-order, we’re unable to offer size exchanges.